VoIP Billing Software

Jul 13 2020 Published by under Uncategorized

VoIP is an acronym for Voice over IP (Internet Protocol), or in more common terms, phone service over the Internet. Basically, it’s a set of common Internet standards that allows a user’s voice to be converted into small packs of digital data which can then be sent over computer networks. At the receiving end, VoIP computers reassemble the data packets back into a conventional audio signal that can be heard just as if on a regular telephone line. This is an online scheme that has been bubbling around the Internet community for the past few years. A major advantage of VoIP is that it avoids the tolls charged by ordinary telephone services.

There is VoIP billing software also that handles billing and other processes. This software can be used by all kinds of businesses. It helps in keeping track of customers, the bills to be sent to them and other such details through a protocol. This software has features like broadband phone, PC to phone, wholesale (termination), traffic exchange, international callback and prepaid calling cards that meet your VOIP business needs.

VoIP billing is tightly integrated with popular gateways, gatekeepers, proxies and soft switches from vendors like Quintum, Cisco, Sylantro, Veraz, Nextone, IPtel, Mera, and other compliant devices. Most telephony billing systems currently used today are based on non-IP standards, making them not equipped to handle or accurately bill for IP services; hence, VoIP billing rose to prominence. The reasons why most of the service providers and enterprises chose the VoIP billing software to expand their business is that it integrates the core functions like authentication, authorization, and accounting with vital functions that facilitate the effective management of all billing-related processes, like customers, services, finance, service distribution, reporting, traffic partners, and user rights.

VoIP billing software allows service providers and enterprises to expand their business by including cost-effective VoIP services in their offerings. It also enables the pre-paid or post-paid billing options for call usage and provides the ability to offer flexible call plans.

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VoIP Software

Jul 13 2020 Published by under Uncategorized

Voice over Internet Protocol, or VoIP, architecture consists of end-user devices, gateways, gatekeepers and the IP network. The software for VoIP is a collection of programs, applications and protocols to manage the architecture. The significance of VoIP software is underlined by the increasing demand for higher quality of service from consumers. Effective software programming translates into effective management of calls–in terms of routing of the calls through the least congested paths–and clarity of voice.

VoIP software can be classified according to the different functionalities in the VoIP network. These functionalities include the management of user interfaces, call processing, network management and billing. User interface software handles the interface to the user of IP telephone. The important features of the user interface include algorithms to compress voice data, echo cancellation and encryption.

Call processing servers are run by software to map the destination of the call. The software is a database program called soft switch. The software translates the phone number into a unique IP address after checking the validity of the number. It connects the two devices on both ends, after alerting the called party of the incoming call through a ring.

Call administration software, called consoles, are applications that manage the state of the calls and the distribution. This software provides bandwidth management. Some of the standard protocols are H.323 session initiation protocol. In order to maintain the quality of service, real time protocol (RTP) is employed. The software also manages the networks.

Some of the customer-oriented services managed by software are billing services. This includes pre- and post-paid services. Some provide voicemail services that synthesize voice for mails. IP soft phones are managed by software that lets the user directly connect with the VoIP provider through a computer. Skype software is rapidly capturing the market with millions of phone minutes.

Another area where software provides services is in the call-monitoring systems for call offices to manage the calls and Computer telephony Integration for businesses.

Software development is accelerated by the need to solve various issues such as loss of packets and sequencing of packets.

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